SUPPORT CENTER: 1-866-688-1055 (available 24/7) English only

Online Vault FAQ

Online Vault FAQ

Go back to Help

How do I change my password?

To change your password, follow these instructions:

  1. Log in to your Online Vault account.

  2. Click on the "My Account" tab at the top of the page.

    ovb_account_info.jpg

  3. Under Account Info, click on "Change".

    ovb_change_pass_2.jpg

  4. Click on "Change password."

    ovb_change_pass_3.jpg

  5. Enter your old password, then your new password and confirm your new password by entering it once more before clicking on "Save".

    ovb_change_pass-4.jpg

Go back to Help