SUPPORT CENTER: 1-866-688-1055 (available 24/7) English only

Online Vault FAQ

Online Vault FAQ

Go back to Help

How do I delete old backups?

If you want to delete an old backup set, please follow these steps:

  1. Log in to your Online Vault account online.

  2. Go to the “Restore” tab to view your backup sets.


  3. Select the backup set you want to delete by clicking on it once.


  4. Click the "Delete this backup set" in the left-hand menu to delete the selected set.


  5. A warning will appear on your screen. Click the "No" button if you are absolutely sure you want to delete this backup set.


  6. A second warning will appear. Click the "Yes, Delete All My Data" button to permanently delete your backup set.


Please note that once you have deleted a backup set, the data will no longer be available!

Go back to Help