SUPPORT CENTER: 1-866-688-1055 (available 24/7) English only

Online Vault FAQ

Online Vault FAQ

Go back to Help

What do I do if I’m unable to back up my files after changing my password?

If you have changed your password on your account at www.onlinevault.com, then the next time you want to back up or restore your data, the application will automatically ask you to enter your password directly within the application as well.

ovb_unable_backup.jpg

Go back to Help